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Portal Home > Knowledgebase > Email Accounts > Email Account Setup > Setup an email account in your email client (Outlook)


Setup an email account in your email client (Outlook)




To setup your POP3 email account in Outlook Express (or similar email programs), follow these instructions.

To Set up Email in Outlook

  1. Open Microsoft Outlook. From the Tools menu, select Account Settings.
  2. Click New.
  3. Select POP3 and then click Next.
  4. Enter Your Name, E-mail Address, Password, and password confirmation.
  5. At the bottom, select Manually configure server settings or additional server types and click Next.
  6. Select Internet E-mail, and click Next.
  7. Select POP3 for your Account Type. Use these settings for your incoming and outgoing servers, depending on the type of email you have:
    POP3
    Incoming mail server mail.yourdomain.com
    Outgoing mail server (SMTP) mail.yourdomain.com
  8. Enter Your Name and full E-mail Address.
  9. Enter your User Name (your full email address) and Password, and select Remember password.
  10. Select Require logon using Secure Password Authentication
  11. Click More Settings.
  12. Click the Outgoing Server tab. Select My outgoing server (SMTP) requires authentication and Use same settings as my incoming server.
  13. Click OK.
  14. Click Next, and then click Finish.

That's it. Go ahead and check your email. If you don't see any messages, press F9 on your keyboard. To make sure you can send messages, try composing an email and sending it to yourself.


Note: Some Internet service providers are 'filtering' outbound email traffic, thus not allowing you to send email through our servers. This makes it impossible for your email client to contact our email servers directly. If you run into this you may be able to get around this by changing the SMTP port in your email client from 25 to 30.


If these settings fail to allow you to send email then the most likely cause is with your ISP. They may require you to use their SMTP settings. This is becoming more common as the ISP prefers sending of email through their network to reduce spam, viruses, etc.


If you don't already know the settings you will need to contact the ISP for settings and any further assistance. In some cases you will need to plug in the SMTP setting, enable "My server requires authentication", and in the Advance settings insert the Username and Password issued by the ISP.

Mail Setting Notes

Note 1: All config settings should be entered in lower case
Note 2: Be sure the option "My server requires authentication" is enabled


Password Tips

It is recommend that all email account users implement strong passwords. A strong password will help prevent spammers and others from hijacking your email account by guessing your password.

Guessing a password typically occurs when a spammer uses a script utility, initiating what's called a Dictionary Attack, and is able to guess a users email password. This occurs most often when a user has set a simple password, which is easy for spam utilities to guess such as "testing" or "abc123".

 

  • Make your password lengthy
  • Use 8 characters or more
  • Combine letters and numbers
  • Use words and phrases that are easy for you to remember, but difficult for others to guess
  • Avoid sequences or repeated characters


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